Past performance context
Experience
Public, high-level summaries of Solid State unemployment insurance modernization and surge-support experience, with formal details available through controlled review.
Alabama Department of Labor
Modernization work supported UI operations and the transition from legacy patterns toward cloud-hosted services.
Hawaii DLIR
UI modernization and surge-support work during periods of elevated operational demand.
Operational support
Experience includes contact-center, adjudication, technical operations, and modernization contexts that inform current modular UI work.
Controlled review keeps claims supportable
Dates, scope, performance details, and references should be confirmed through appropriate review channels before procurement reliance.