Privacy Policy

Latest revision date: June 23, 2026.

This policy explains how Solid State Operations, Inc. handles information collected through this website.

Information We Collect

When you submit a contact form or otherwise contact us through the website, we collect the information you provide, such as your name, organization, email address, phone number, message, and any attachments or details you choose to include.

Like most websites, we may collect technical information such as IP address, browser type, device information, referring pages, pages visited, timestamps, and server log data. We may also use cookies or similar technologies for basic website operation, analytics, security, spam prevention, and performance measurement.

This website is not intended to collect payment-card information or sensitive personal categories. Please do not submit sensitive information through website forms unless we specifically request it for an appropriate business purpose.

How We Use Information

We use website information to respond to inquiries, provide requested information, operate and secure the website, diagnose technical issues, measure site performance, prevent spam or misuse, and maintain business records.

Third-Party Processors

We may use third-party service providers for website hosting, content management, forms, email delivery, analytics, security, spam prevention, performance optimization, and website maintenance. These providers process information only as needed to provide their services to us.

Retention

We retain contact-form submissions and related correspondence for as long as reasonably needed to respond to the inquiry, maintain business records, support an active relationship, or meet legal obligations. Server logs and security records are typically retained for a limited operational period unless needed to investigate misuse, security events, or legal issues. Aggregated analytics may be retained longer because they do not identify a specific visitor.

Security

We use administrative, technical, and organizational safeguards designed to protect website information. No website or transmission method is completely secure, so you should avoid sending confidential or sensitive information through public website forms unless instructed to do so.

Your Requests

You may request access to, correction of, or deletion of personal information you submitted through the website, subject to applicable legal and business-record requirements.

Contact

Privacy requests may be sent to solutions@solidstateops.net or to Solid State Operations, Inc., One Capital Center Building, 999 W Main St #1000, Boise, ID 83702.