Capability model

Capabilities for Open UI modernization

Solid State organizes its capabilities around a practical Open UI Accelerator model: start with a priority capability, make interface expectations public, validate conformance, and preserve state control as modernization expands.

The capability set is designed for unemployment insurance environments where modernization must improve service delivery, integrity, and staff operations without forcing a single-vendor, big-bang replacement.

Governed interfaces

Define boundaries, data expectations, workflow handoffs, and evidence requirements so components can be evaluated consistently.

Validation and conformance

Use pilot-scale validation, test evidence, and operational review to reduce adoption risk before production dependence.

Procurement support

Shape modular procurement language, evaluation criteria, and future-option protections so agencies can buy capabilities without recreating lock-in.

Capability areas

Open UI modernization depends on more than a portal. It needs modular infrastructure, identity and integrity workflows, claimant and employer experience, staff workflow, correspondence, data exchange, reporting, and governance patterns that can evolve independently.

The Open UI Accelerator page presents these areas as a combined offer because the strongest modernization value comes from connecting technical capability, procurement strategy, and operating governance.