About Solid State Operations
Solid State Operations combines unemployment-insurance modernization experience with software-engineering discipline to help agencies move toward governed, modular, and state-controlled modernization.
Company focus
Solid State was established by unemployment-insurance and software-engineering professionals with experience in state UI modernization, technical operations, and program delivery contexts.
Today, Solid State focuses on the Open UI Accelerator: a practical governance, conformance, validation, and adoption model for helping agencies modernize one capability at a time.
Relevant experience
Solid State’s experience spans unemployment insurance modernization, surge support, technical operations, contact-center and adjudication contexts, and state program delivery environments.
State UI modernization
Experience includes work supporting state unemployment insurance modernization and the transition from legacy patterns toward cloud-hosted services.
Operational support
UI surge-support and operational contexts inform Solid State’s focus on practical adoption, staff workflow, claimant experience, and continuity.
Program-aware technology
Solid State approaches modernization as a public program challenge, not only a software replacement project.
Operating principles
State choice
Agencies retain control over law, policy, operations, data, and implementation decisions.
Open architecture
Public boundaries and objective review make replacement, competition, and reuse practical.
Practical modernization
We help agencies move one capability at a time while preserving continuity, accountability, and choice.
References and details
Contact Solid State for references, date ranges, scope summaries, and current capability materials relevant to a specific review or procurement.