Vendor Portal
Harbor|9 brings together a diverse group of vendors in one place for State Agencies to access the best choices in platform features, quality, cost, and speed of implementation.
Upload containers for platform deployment right from the portal. The Vendor Portal provides views into the health of the vendor’s applications / services and allows vendors to upload marketing material and track invoices and payments.
- Self-Service Application Deployment-Vendors can upload their product and get real time feedback.
- Developer Support with Documentation, SDK and Helpdesk Support for Vendor Development.
- Monitoring Tools for Telemetry, Errors and Response Times
- Incident Response – Solid State handles all infrastructure failures and Recovery.
- SDK and API Documentation provided to make onboarding simple.
- Release Management – Automated build and release pipelines to efficiently migrate code changes to production.
- Support Ticket System/Helpdesk – Tier 1 call support + full infrastructure support provided.
- Automated Billing/Cost Reporting
- Disaster Recovery
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