Customer Portal
Integrated portals provide a one-stop-shop for State Agencies.
- Choose from different vendors based on features, cost, and other factors. At any time, swap one solution or service for another.
- See what your platform looks like and have centralized procurement and payment.
- Single-tenant platforms with applications, services, and data, are segregated from other customers.
- View application/service definitions within the domain and choose which ones to implement, a la carte.
Through the Customer Portal, view the health of your platform and all applications / services at any time.
- Modular platform for better recovery, faster deployment, simpler replacements.
- Standardized Security
- Simplified Software Procurement – No bid, no RFP.
- Multiple Vendor Choices
- Built-In Data Migration/Extraction
- Self-Service Application Changes -easily switch vendors, add apps, etc.
- Lower Costs with shared infrastructure & tooling
- SaaS Model with ongoing improvements and fixes
- Incident Response
- Live Helpdesk Support
- Disaster Recovery